Privacy Policy

A1 Motorcycles Limited (“we”, “us”, or “our”) respects your privacy and is committed to protecting your personal information in accordance with the New Zealand Privacy Act 2020. This Privacy Policy explains how we collect, use, store, and disclose your information when you interact with us, either online or in-store.

INFORMATION WE COLLECT

We collect personal information that you provide when placing an order, contacting us, signing up for a promotion, or browsing our website. This may include your name, email address, phone number, billing and shipping addresses, and order history. We may also collect technical information such as your IP address, browser type, and device details when you use our website.

HOW WE USE YOUR INFORMATION

Your personal information is used to process and deliver your orders, provide customer support, send order updates, and respond to enquiries. We may also use it to improve our services and communicate with you about offers or promotions if you’ve opted in to receive them. Information is also retained to meet our tax and business obligations, including GST reporting.

PAYMENT SECURITY

We use trusted third-party payment providers, including Stripe and PayPal, to handle transactions securely. Your payment details are encrypted during processing and are never stored on our servers.

SHARING OF INFORMATION

We only share your information with trusted service providers who help us operate our business — such as courier services, payment processors, and website analytics tools. We do not sell or rent your personal data to third parties. In certain legal situations, we may be required to disclose information to government authorities to comply with New Zealand laws.

COOKIES & TRACKING

Our website uses cookies to help improve your browsing experience, remember your preferences, and analyze site traffic through services like Google Analytics. Cookies can be managed or disabled in your browser settings, although this may affect the functionality of certain features.

YOUR RIGHTS

Under the Privacy Act, you have the right to request access to the personal information we hold about you, ask for corrections, or request that we stop using your data for marketing. If you would like to exercise any of these rights, please contact us using the details below. You may also raise concerns with the Office of the Privacy Commissioner at www.privacy.org.nz.

RETENTION OF INFORMATION

We retain customer and order information for as long as necessary to fulfill our business, legal, and tax obligations. After this period, information may be securely archived or deleted.

CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and by continuing to use our website, you accept those changes.

CONTACT US

If you have questions about our Privacy Policy or how we handle your information, please contact us:

A1 Motorcycles Limited
20 Robert Street, Waihi, New Zealand
Email: parts@a1motorcycles.co.nz
Phone: 027 216 6860